How can we help?
Answers to the most common questions about voice capture, subscriptions, reminders and your data. Something else? Write to us.
Capture and AI
Why does Miny ask for my agreement before the first capture?
To understand a voice or text capture, Miny sends the audio to Google Cloud Speech-to-Text and then the text to Google Gemini. This happens only with your agreement, requested on your first capture.
You can withdraw it at any time in Settings › Privacy. Voice capture and AI text capture are then turned off; manual entry and all your data remain available. Details in the privacy policy.
The AI got a date or time wrong. What should I do?
Before saving, Miny shows you what it understood: check the date, time, reminder and title, and correct them directly if needed. You can also edit any item at any time after saving it.
For best results, give explicit cues: “Tuesday the 14th at 9:30 am” rather than “next Tuesday morning”.
How long can I talk? Any dictation tips?
A voice capture lasts 55 seconds at most. A few tips:
- speak naturally, somewhere quiet, holding the phone at a normal distance;
- one capture can contain several things: “Call the dentist tomorrow at 10 and buy bread”;
- state the day, the time and, if needed, the repeat: “every Monday at 8 am”;
- if Miny is unsure, it asks you a short clarification question.
Which languages are available?
Miny is available in French and English. Choose the interface language in Settings › Language (Automatic, Français or English).
The dictation language follows your phone’s language: French if your phone is set to French, English otherwise.
Does Miny work offline?
Partly, yes. Without internet, you can browse your Today, Planning, To-Do and Notes views, add and edit items manually, and your reminders are still delivered, because everything is stored on your phone.
Voice capture and AI text capture, however, need an internet connection.
Quota and Miny Pro
How many free voice captures do I get?
The free version includes 5 voice captures. Each capture uses one, and a new one is recharged every 8 hours, up to 5 available. The quota is managed on your device and the time until the next recharge is shown in the app.
Manual entry is unlimited. With Miny Pro, voice captures are unlimited.
How do I manage or cancel my Miny Pro subscription?
Subscriptions are managed by Apple or Google. In Miny, use Manage subscription, or go directly to:
- on iPhone: your Apple account subscriptions (Settings › your name › Subscriptions);
- on Android: Google Play subscriptions (Play Store › profile › Payments & subscriptions).
Cancellation takes effect at the end of the current period. Deleting the app does not cancel the subscription.
How does the free trial work?
The annual plan may include a 3-day free trial. Unless you cancel before the trial ends (on iPhone, at least 24 hours before), the annual subscription starts and is charged automatically by Apple or Google. You can cancel during the trial using the links above.
How do I get a refund?
Payment is collected by Apple or Google, so requests go to them:
- App Store: reportaproblem.apple.com;
- Google Play: request a refund on Google Play.
See also the terms of use.
My subscription is no longer recognised.
In Miny, use Restore purchases while signed in to the same Apple or Google account used for the purchase. If the problem persists, write to us.
Reminders and widget
How do I add the Miny widget?
iPhone — Home Screen: touch and hold an empty area of the Home Screen, tap Edit then Add Widget, search for Miny, choose a size and tap Add Widget.
iPhone — Lock Screen: unlock with Face ID or Touch ID, touch and hold the Lock Screen, tap Customize then Lock Screen, tap the widget area and choose Miny.
Android: touch and hold an empty area of the home screen, tap Widgets, find Miny and drag the widget where you want it.
Miny’s Settings › Widget menu recaps these steps and lets you choose the widget’s appearance. Labels may vary by OS version and manufacturer.
My reminders arrive late or not at all.
First check that Miny’s notifications are allowed in your phone settings.
On Android:
- turn off battery optimisation for Miny (Settings › Apps › Miny › Battery › “Unrestricted”);
- allow Alarms & reminders (exact alarms) for Miny if your phone asks;
- some manufacturers aggressively close background apps: check your device’s power-saving settings.
On iPhone: a Focus mode (Do Not Disturb, Sleep…) can hide notifications. Add Miny to the allowed apps, and check Scheduled Summary.
Data and device
How do I turn off usage statistics?
Go to Settings › Privacy and turn off “Usage statistics”. These statistics are pseudonymous and never contain the content of your items. Crash reports, which contain no identity data, are still sent so we can fix bugs.
I’m changing phones. Does my data come with me?
Miny has no account and no sync: your data is stored only on your phone.
- iPhone: Miny’s data is included in the device backup (iCloud or computer). Restore your new iPhone from that backup to get it back.
- Android: Miny’s data backup is disabled; it is not transferred to a new phone.
Your Miny Pro subscription can be recovered with Restore purchases.
How do I delete all my data?
In Settings, tap “Delete all my data”. This erases all of Miny’s local data, cancels scheduled reminders, resets the statistics identifier and clears widget data. It cannot be undone.
For data held by our providers (statistics, crash reports), write to us. More in the privacy policy.